Contact our main line at 276.525.1550 or 1.855.426.5263 (toll free) to reach Service Enrollment and your call will be directed appropriately.

All incoming and potential consumers with HCS are directed to the Service Enrollment Unit. Here, callers are screened for appropriateness and level of need. If permissible for admission to HCS, individuals seeking services are provided an appointment to attend an administrative and clinical intake.

Service Enrollment operates Monday-Friday from 8:30am-5:00pm. For an after-hours crisis, call 1.866.589.0269.


HCS has nine locations throughout our service area of Washington County and Bristol, VA situated conveniently near Interstate 81.

campus100 The Campus – Administration & Clinical Services
610 Campus Drive
Abingdon, VA 24210
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annex The Annex – Intellectual Disability Services
608 Campus Drive
Abingdon, VA 24210
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crisisrecovery Crisis Resolution Center
802 Hillman Highway
Abingdon, VA 24210
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steppingstones100 Stepping Stones – Psychosocial Rehabilitation
414 Ivy Street
Abingdon, VA 24210
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oasis100 Oasis – Mental Health Skills Building
27018 Lee Highway
Abingdon, VA 24211
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oakview Oakview Children’s Services
102 Oakview Avenue
Bristol, VA 24201
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bccs Adult Case Management & Outpatient Services – Bristol
1969 Lee Highway
Bristol, VA 24201
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Children’s Campus
383 Baugh Lane
Abingdon, VA 24210
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cac-100 Children’s Advocacy Center of HCS
21451 Sugar Hollow Road
Bristol, VA 24202
276.645.5867
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HCS observes the following holidays:

  • New Year’s Day – January 1
  • Presidents Day – Third Monday in February
  • Memorial Day – Last Monday in May
  • Independence Day – July 4
  • Labor Day – 1st Monday in September
  • Veterans Day – November 11
  • Thanksgiving Day – 4th Thursday in November
  • Day After Thanksgiving – 4th Friday in November
  • Christmas Eve – December 24
  • Christmas Day – December 25

HCS reserves the right to delay opening facilities and/or close facilities due to inclement weather.

Highlands Community Services

improving lives,
discovering possibilities

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