A case manager assists an individual in identifying their goals, strengths, and needs; plans with the individual what services and community resources might be helpful; refers (and often accompanies) the individual to obtain services and resources; and then monitors, coordinates, and links with those services and resources to assure that the individual is getting the ongoing help that is needed.

The strengths-based model of case management practiced by Highlands Community Services focuses primarily on the strengths, interests, and abilities of the person in recovery, rather than on weaknesses, deficits or pathology. Each individual is viewed as “the director” of the helping process and is regarded positively as a person who can learn, grow, and change. Close, ongoing assistance is assured to each individual.

Individuals referred to Adult Recovery Services must demonstrate a clinical need for the service arising from a condition due to mental, behavioral or emotional illness which results in significant functional impairments in major life activities. Individuals must meet specific criteria. Contact us for more information.

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Highlands Community Services

improving lives,
discovering possibilities

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